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What information we collect

We may collect, store and use the following kinds of personal information:

(a) information about your computer and your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and website navigation);

(b) information relating to any transactions carried out between you and us on or about this website, including information relating to any purchases you make of our services (including online bookings or driver payments);

(c) information that you provide to us to register with us and/or make a booking online  (including your company details);

(d) information that you provide to us to subscribe to our website services, email notifications and/or newsletters;

(e) any other information that you choose to send to us



A cookie consists of information sent by a web server to a web browser, and stored by the browser. 

The information is then sent back to the server each time the browser requests a page from the server.

This enables the web server to identify and track the web browser.

We use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to: keep track of you while navigating the website; and make bookings. We will use the persistent cookies to: enable our website to recognise you when you visit; and login to our system.

Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

We use Google Analytics to analyse the use of this website. 

Google Analytics generates statistical and other information about website use using cookies, which are stored on users’ computers. 

The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at:


Using your personal information

Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or relevant parts of the website.

We may use your personal information to:

    • administer the website;

    • improve your browsing experience by personalising the website;

    • enable your use of the services available on the website;

    • supply to you services purchased via the website;

    • send statements and invoices to you, and collect payments from you;

    • send you general (non-marketing) commercial communications;

    • send you email notifications which you have specifically requested;

    • send you our newsletter and other marketing communications relating to our business

    • provide third parties with statistical information about our users – but this information will not be used to identify any individual user;

    • deal with enquiries and complaints made by or about you relating to the website.

    • We will not without your express consent provide your personal information to any third parties for direct marketing.

    • All our website financial transactions are handled through our payment services provider, we will share information with the payment services provider only to the extent necessary for processing payments you make via our website and dealing with complaints and queries relating to such payments.



We may disclose information about you to any of our employees, officers, or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.


In addition, we may disclose your personal information:

  • to the extent that we are required to do so by law;

  • in connection with any legal proceedings or prospective legal proceedings;

  • To establish, exercise or defend our legal rights (including providing information to others for fraud prevention);

  • to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling;

  • to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

  • except as this privacy policy provides, we will not provide your information to third parties.


International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate to enable us to use the information per this privacy policy.

The information you provide may be transferred to countries with data protection laws in force in Europe.

You expressly agree to such transfers of personal information.


Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure (password- and firewall-protected) servers. 

All electronic transactions you make to or receive from us will be encrypted using SSL technology.

Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the Internet.


Policy amendments

We may update this privacy policy from time to time by posting a new version on our website. 

You should check this page occasionally to ensure you are happy with any changes.

We may also notify you of changes to our privacy policy by email.


Your rights

  • You may request us to provide you with any personal information we hold about you. The provision of such information will be subject to:  the payment of a fee (currently fixed at £25.00); and the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

  • We may withhold such personal information to the extent permitted by law.

  • You may instruct us not to process your personal information for marketing purposes by email at any time. 

  • In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.


Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.



If you have any questions about this privacy policy or your personal information, please write to us by email at

Data controller

The data controller responsible in respect of the information collected on this website is OXTAXIS Ltd.

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